PROCESS. TECHNOLOGY. PEOPLE
Empowering GBS Growth
With Talent and Technology
About Us
AGOS Asia is a leading provider of innovative Global Business Services (GBS) solutions, specializing in end-to-end process optimization, digital transformation, intelligent automation, and talent development. With a commitment to excellence and a focus on delivering measurable results, AGOS Asia partners with organizations to streamline operations, enhance service delivery, and drive sustainable business growth.
Our Services
A ready-to-run Global Business Services (GBS) management and project team to rapidly and efficiently implement new GBS operations, document standard operating procedures, and drive process improvements for optimized, scalable, and high-performing business services.
Strategic Assessment & Implementation of Digital Transformation for GBS, Leveraging RPA, AI, ERP, and Data Analytics
As Global Business Services (GBS) continue to evolve, so do the skills and expertise needed to drive success. At AGOS Asia, we support organizations in developing and empowering their talent through tailored training, skill assessments, and professional networking opportunities. From identifying growth areas to delivering customized learning solutions, we help teams stay agile and future-ready. Through initiatives like the AGOS Summit, we foster connections and knowledge-sharing, ensuring GBS professionals thrive in an ever-changing business landscape.
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GBS Setup & Transformation – Feasibility studies, design, and implementation of new Global Business Services (GBS) centers
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Strategic Consulting – Advisory on service management, governance, and operational excellence
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Process Optimization – Enhancing efficiency and effectiveness across GBS functions
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Leadership Coaching – Tailored coaching programs for GBS leaders to drive success
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SOP Development – Drafting and standardization of operational procedures for consistency and compliance
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Digital & Finance Roadmaps – Strategic planning for digital transformation and financial process evolution
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Benchmarking & Best Practices – Comparative studies to align GBS performance with industry standards
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RPA Solutions – Evaluation, development, and maintenance of robotic process automation for streamlined operations
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Data Analytics & Reporting – Development of Power BI dashboards for real-time KPI monitoring and decision-making
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AI & Business Intelligence – Ongoing development of Fabric, BI, Copilot, and an AI Center of Excellence (CoE)
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ERP Project Management – End-to-end management and implementation of ERP systems for seamless business integration
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Talent Competencies
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Training Need Analysis
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Recruitment Screening Tools
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Competency Assessment Tools
GBS Event in Malaysia
300++ Participants
An annual strategy event bringing together Global Business Services of MNCs, medium to large-size enterprise in Malaysia & digital technology leaders in one platform. We discuss and share ways of enabling faster process, people and technological deployment of modern strategy for the new decade.
For the past 5 years, the event has served as a remarkable knowledge sharing and networking platform for practitioners; through expert presentations, panel sessions, roundtable discussions and workshops. It provides not only access into the latest developments but insights as well as benchmarking, best-in-class framework and tools to drive enterprise capabilities.
Trusted by Our Clients
